Numbers of international visitors to the Northern Territory have plummeted to their lowest level since records began 14 years ago.

AUSTRALIANS and Indians are caught in a time warp of outdated perceptions of each other, the nation's top diplomat has declared.

I wrote this about four years ago, originally as an ebook. I figured the idea might spread and then the problem would go away--we'd no longer see thousands of hours wasted, every single day, by boring PowerPoint presentations filled with...

A new report commissioned by online job marketplace oDesk has found that the majority of Generation Y workers identify themselves as entrepreneurs and...

Most start-up founders accurately predict how they'll make money, and how much it will cost. But there's one thing they almost always get wrong.

The small business sector says the budget does not offer anything new and fails to help those operating in a challenging environment. There are more than 2 million small businesses in Australia. And they employ more than 60 per cent of the workforce. Amid flat retail spending, some businesses are keeping their heads above the water but they say the Federal Government must do more help to train staff, especially apprentices.

Most successful companies and organisations have a very good idea of who their customers are.

Supermarket chain launches Australia's first airport grocery collection service.

Over the last ten years, the amount that we buy online has gone up. So have the number of ads we click on every day. We're all clicking around, browsing and sometimes buying. But, while these interactions and transactions have...

The millions of ordinary people who make great leaders have a high focus on practicalities, solutions and results.

Clothing retailer Trims has gone into voluntary administration because of trading difficulties.

Stop thinking so much--you're just procrastinating, says Jessica Herrin, founder of WeddingChannel.com and Stella and Dot.

Dessert franchise launches new website and online ordering system. 

RUNNING a business is like playing sport, you need to work out your best position.

Being the little fish in a small pond can be advantageous for young entrepreneurs.

Expanding your business into new markets presents exiting opportunities. There is also a lot of potential for missteps. Here are things to consider in order...

Nunwood have just finished a survey of 5000 Australian consumers to uncover what needs count when creating value for money and a great customer experience.

There's an entire field dedicated to studying how to nudge consumers to spend more--and it has come up with some pretty bizarre findings.

News from Darwin, Northern Territory, Australia and the world, featuring the latest local, national, world, business, sport, entertainment and travel news. Drawing on News Limited's worldwide resources and newspapers.

SOME of the world's biggest corporations have mastered the art of being themselves.

These irritating customers are usually more bother than they're worth.

Setting type used to have just one function: is it readable? Then, to save money, a new question: Can we get a lot of words on a page? The third question, though, is the most dominant for most people making...

Retail giant Myer is experiencing a customer backlash to comments by the company's chief about the national disability insurance scheme.

Adventure retailers says its on target for strong full year results following third quarter sales boost.

Supermarket chain to set up parallel importing team after being caught buying Australian products offshore.

Ignoring social media because you think you can't prove results? Here's what you risk.

At what point does ‘window shopping’ graduate into a fully committed purchase? This infographic from the online store creation site BigCom...

Credit Suisse has released its latest Australian Consumer Electronics Pricing index, which compares the prices of various electronic product categorie...

Immigration issues, cancellations, downgrades. Can Australian fans really trust hip-hop festivals?

Tourism has always been a major sector of the Australian economy. Despite a drop off from European and US tourists, due to the high dollar, inbound travel from Asian nations - particularly China - is on the rise. Whitney Fitzsimmons went to the Australian Tourism Exchange to find out more about the state of the sector.

SALT LAKE CITY (RNS) Mormon officials, who sponsor more Boy Scout troops than any other organization, say they are "satisfied" with the Scouts' latest compromise on allowing gay members.

The key to developing employees with oomph is communication.

A 12-year boom in engineering construction activity in Australia is about to end, according to an industry report.

Husband and wife entrepreneurs, Darren and Laney Clancy, tell us what it really takes to thrive in business without compromising a relationship.

It's so easy to string together a bunch of platitudes and call them a mission statement. But what happens if you actually have a specific mission, a culture in mind, a manifesto for your actions? The essential choice is this:...

I woke up one morning about four weeks ago and realised in a flash that I’d hit a wall. Most days I can’t wait to get to work. On this day...

Australia is known for being a highly skilled economy, but - as many business owners will tell you – finding good talent isn’t easy.

Department store launches first ever multi-platform campaign.

Discount chain proposes capital raising plan to grow store numbers.

The Uniting Church says it will no longer invest in mining and coal seam gas companies.

When we think of design, we usually imagine things that are chosen because they are designed. Vases or comic books or architecture... It turns out, though, that most of what we make or design is actually aimed at a public...

Consumer watchdog launches free online education program for SMEs.

HELL hath no fury like an Australian university student scorned by a budget airline.

Sales rise for local jewellery chain.

Struggling television network Ten has swung to a $243 million loss on falling revenue and large write-downs.

Use a computer. Underline. Take a break. Read them later.

DON'T expect a ham omelette on your next Qantas flight to Europe - Australia's national carrier has removed pork from its menu on the route since tying up with Middle Eastern airline Emirates.

THE cost of a coffee has now topped $7, prompting a storm of complaints about pricey Perth.

Is your marketing getting the results you want? If not, it might be due to a number of common mistakes that business owners make when it comes to marketing.

Australian pie chain continues offshore expansion.

Most people learn time management the hard way, by trial and error, working late nights to meet deadlines.

ENTER NOW!

Win A Trip To TechEd New Orlea...

The truth remains that the majority of Australian businesses are woefully underinsured.

Imagine the scenario: you are a large scale distributor of a product. For years you have been selling these products globally; you’ve shown a fi...

Long standing pharmacy chain placed in receivership.

There is too much hype in entrepreneurship and too much focus on the individual. Microsoft clipartThe word “entrepreneur” is probably one of the most misunderstood and abused words in the English language…

Here's who Australia voted as the country's most attractive employer, and why.

Read 'RM Williams up for sale' on Yahoo!7 Finance Australia. Iconic boot maker RM Williams, is reportedly up for sale, with offers of around $100 million being sought.RM Williams was founded in 1932 by Reginald Murray Williams, and specialises in boots, bushwear ...

Read 'Bag ban drives up bin liner sales' on Yahoo!7 Finance Australia. South Australia's ban on plastic bags in supermarkets has led to a five-fold increase in the number of plastic bin liners purchased, a report presented to state parliament has revealed. In 2009, the state ...

Brisbane specialty grocery store charging customers to browse.

CHOICE reviews everyday pricing tricks and outlines the most common pricing tricks used by restaurants, supermarkets and other retailers, plus tips on how to avoid them.
- CHOICE

Apple has defended the prices that Australian consumers are paying for its products.

NEW YORK — Coca-Cola may be missing from Passover feasts for the second year in a row in California. The Coca-Cola Co. said Thursday it once again won't be able to make "kosher for Passover" versions of its flagship cola this year because of manufacturing changes that were made in the state.

Australian grocers now have an easy and affordable way to establish an online presence thanks to SOCexchange.com.au's new Click and Collect feature.

Amy Bainbridge speaks to some of the young Indonesian entrepreneurs cornering new markets in bustling Jakarta.

As we’ve seen before, colour quickly conveys emotion and affects people’s moods. Whether you’re choosing paint for a room or designi...

Deputy governor Philip Lowe declared lower interest rates are lifting the economy, and Australian businesses are learning to live with the high dollar. The one notable threat identified by the RBA official was the upheaval in Cyprus which he said could undermine confidence in Europe's banks.

The other day, I heard the CEO of a large corporation drone on for twenty minutes. He was pitching a large group of strangers, reading them a long, prepared speech that was largely irrelevant to their needs. They weren't there...

Last week, She Inspires hosted a seminar with small business owner, Angela Vithoulkas. She spoke about using social media to brand her cafe.

Pizza chain reports strong sales for new range despite earlier backlash.

Innovations are often used to mark milestones in a company’s history.

In July 2012 GAME Australia closed its doors for the last time. 700 members of staff, 90 stores, 20 years. All lost. Gone. But two years previously, w...

It seems obvious, doesn't it? Each cohort of customers has a particular worldview, a set of problems, a small possible set of solutions available. Each cohort has a price they're willing to pay, a story they're willing to hear, a...

It's exhausting and, quite frankly, impossible to be across every technological development but it's important to keep your finger on the pulse.

Should you trust a celebrity endorsement, or is it all a case of hot air?- CHOICE

ECHOING with joyful song and with a congregation bent on leading better lives, this London church is like any other - except there's no mention of God.

There are four basic types of business structures, but which one is right for your business?

Mothercare customers fire up over unusable gift cards.

NSW police target shoplifters during weekend operation.

Choosing to buy an existing business can be a great opportunity to hit the ground running without the disadvantages of starting from the ground up.

It's not something that any small business wants to think about but here are some ways to avoid the bad times, and who to ask when you really need help.

News from Darwin, Northern Territory, Australia and the world, featuring the latest local, national, world, business, sport, entertainment and travel news. Drawing on News Limited's worldwide resources and newspapers.

An under pressure photography market is expected to see small improvement.

In the business context, you really are what you wear. A lack of attention to your attire can give off the feeling that you just don’t care or are ill-suited to a particular role.

The food maker Rosella will close down after nearly 120 years in business, with the company's 70 remaining Sydney-based workers to lose their jobs in the next few weeks.

GROUPON CEO has just posted an honest memo to staff online explaining why he's been fired.

Electronics and technology categories "causing problems", as furniture retailer posts dwindling sales results.

Asia contributed 40% of the world's total growth last year with China playing a big part in the economic boom. The World Bank says the economies of the Philippines and Thailand are contributing to the growth, and Burma is showing enormous potential. Kesha West spoke with Axel Van Trotsenburg, the World Bank's new Vice President for East Asia and the Pacific.

A city hub for budding entrepreneurs will be set up in a disused building in Adelaide.

THE music industry has announced the first lift in global sales since 1999, suggesting that the long-awaited fightback against the digital revolution has begun.

Jetset profit falls as average fares drop and government spending on travel declines.

Retailers need to “bite the bullet” and invest in numbers of staff and training, writes Jon Bird.

A SUPERMARKET chain's billboard promoting "fresh food" with a photo of a doughnut has sparked a social media backlash.

The Northern Territory's Business Minister is writing to some of Australia's biggest oil and mining companies, asking them to consider Alice Springs as a hub for their fly-in, fly-out (FIFO) workers.

THEY are the apprenticeship hopefuls sweeping hair off the floor of salons for months at a time, waiting for a position that doesn't exist.

The answer isn't obvious, and it's certainly not for every career or every brand. I spend a lot of time wrestling with this very question. Let's start with live music, the most familiar example of 'live': The live performance isn't...

The old mantra is that you’re never supposed to set yourself up for failure. While that’s true in a lot of cases, it’s not always a ...

Swedish furniture giant withdraws meatballs from sale in Europe.

In the market to hire new staff? If you're just getting started, looking to hire casual staff could save you money and time.

The latest quarterly crime statistics released by the Northern Territory Government show a decline in offences against the person compared to the same time last year.

The head of an anti-fracking community group based in the eastern states has warned against the development of the shale gas industry in the Northern Territory.

Do you want motivated employees? If so, you’ll need to give them more than money and benefits.You must also provide intrinsic rewards.

A PEDANTIC clean-freak office policy helped derail the reign of BHP Billiton boss Marius Kloppers, who yesterday announced his resignation from the mining giant.

Figures from the corporate regulator show insolvencies hit a record high last year, as companies succumbed to an extended period of weak economic growth.

Fantastic Holdings predicts low growth amid an uncertain retail environment.

Shoppers are looking for value on overseas websites.- CHOICE

Some types of packaging are impossible to open for certain consumers and may even inflict injury. - CHOICE

The head of the Australian Chamber of Commerce and Industry has warned the Northern Territory against becoming too reliant on the mining and resources industry.

NOISY children have been banned from a Sydney shopping centre in a move that one parenting expert says reflects society's growing intolerance.

Specialty Fashion Group sees profit turnaround due to online sales increase.

Everyone else is flocking online to find new employees. Here are five ways you can uncover superstar job candidates without visiting a single site.

You can ignore social media, but that won't make it go away. Here's how to manage when it goes off the rails.

Music's transition from physical to digital has been matched a major decline in the number of people who buy music. 10.5 million fewer people are buying music in the US and UK than their were in 2008. Some consumers have not made the transition to digital, others - whether via free streaming or p2p - prefer getting their music for free. Accompanying the sales decline are dwindling album sales. But, according to an analysis by industry consultant Mark Mulligan, "the abandonment of the album by engaged music fans is changing the face of the top 10". According to Mulligan's research,...

Second hand goods retailer almost doubles half year profits.

Move over Chanel No.5 and CK1.

If you’re planning to upgrade your television over the next few months, you might want to act fast — JB Hi-Fi has announced plans to wind ...

Domino's confirms strong first half profits with similar growth now expected over the full year.

4Chan unleashes its hacker army on a contest to name a new beverage. Contest disappears from face of the web. Read this article by Eric Mack on CNET.

Walmart, Amazon, and Tesco are sizing up the booming Indian retail market.

Quite intentionally, all Cadbury Fruit and Nut bars are identical. No one says, "oh, this one is really special, Brian made it." What industrialists do: They dehumanize what they make, so it is the brand and the organization and the...

Jon Bird looks at the Warby Parker retail concept and the lessons Australian retailers can take from it.

Shares in the electronics giant JB Hi-Fi leapt today on news of a slight half year profit increase. It comes as many of its competitors are struggling with poor sales and store closures. But feeling optimistic, JB Hi Fi opening new stores with an aggressive expansion.

How to find inspiration in your failure, learn from your mistakes and come out better on the other side.Get the latest blog articles on business ideas and...

The infamous board game and starter of many family arguments, Monopoly, has decided to replace its iron token with a cat.

Dealing with the any of the big telcos, banks or energy companies is usually a total nightmare. You’ll be bounced from person to person over the...

Yum Brands warns of profit decline following controversy over its chicken suppliers in China.

US restaurant Applebee's embarrassing Facebook fiasco has become a case study for how to ruin your reputation on social media.

What science tells us about stress and how entrepreneurs can nip it in the bud.

Don't be a start-up failure. Defy the odds and create a successful business by using these tips.

Looks like everyone wanted to head to Chow Town... or see the Red Hot Chili Peppers.

Supermarket chain battles to supply flood affected stores.

MOST Australian workers quit their job not because they hate their bosses but because they feel unchallenged at work.

With an increasing number of retailers falling below the red line, here’s our quick guide to deciphering some of the terms when things don’t go as planned.

We spoke to Topshop's COO David Shepherd, who provided lessons for small businesses about how delivering the best product is the key to success.

This week's Quarter looks at the calls for urgent regulation of so called 'free apps' on apple products that tempt children to spend big.

The Student Learning Centre welcomes all students and provides assistance and advice to postgraduate and undergraduate students. We offer workshops, consultations, quick tips for studying successfully and advice to boost your academic skills.

BILLABONG, one of the big brand trifecta that has dominated Australian surf fashion since the 1960s, announced today it will be shutting more than 150 stores.

BHP Billiton's financial results and its decision to shelve its existing Olympic Dam expansion plan has reignited debate on Australia's mining boom: is this as good as it gets? It is fair to say that the 'easy money' of the mining boom is well and truly over. But it seems unlikely that Australia's mining investment boom will come to an immediate thudding halt.

Australia’s oldest and largest retailer of musical instruments falls into receivership.

SENIOR ministers today are clashing over whether BHP Billiton's deferral of a $30 billion South Australian Project signals that mining has lost its boom.

Australian cafe chain opens first Singapore store.

We investigate the use of scent as a marketing tool, and talk to the companies leading the trend - Scent Air, Air Aroma and the Scent Marketing Institute.- CHOICE

The Advertiser has been deluged with community complaints about the mall's state in recent weeks, ranging from leaking roofs to poorly working air-conditioning and sewage problems.

McDonald's feels the heat as sales begin to slide

Ownership and management structures can make or break a retail business if decisions aren’t made for the right reasons.

Difficult trading conditions have punctuated the last 12 months, and this year’s Top 25 Retailers list proves that even the big guys are not immune.

ONLINE consumer spending is expected to be the biggest revenue driver for Australia's media sector over the next five years, overtaking advertising by a factor of three.

AUSTRALIAN consumer confidence may still be low but that has not stopped online sales increasing by 19 per cent.

A NATIONAL chain of 62 pet accessory stores run by a self-styled "leader of franchising" has collapsed.

Good retail is about good people - so make sure you reward the good ones, explains Barry Nicolaou.

Myer shares drop to record low - but Brookes warns: watch the right scoreboard.

LESS than 8 months after launching its "direct imports" business, electronics retailer JB Hi-Fi have quietly pulled all of its discounted stock from its website.

Since it was first released in 2008, the BrandFinance® Top 30 Australian brands has been the most comprehensive table of published brand values in Australia. In the 2012 edition we have calculated the combined value of Australia’s 30 most valuable brands to be $50.7 billion, a 1% fall from 2011.

Three steps to getting you -- and your employees -- back in balance.Get the latest blog articles on business ideas and trends from Entrepreneur.com. Daily...

Business is all about decisions. And the speed at which you can make them effectively has a direct impact on the growth and stability of your business.

(Image credit: Getty Images North America via @daylife) Is any relationship ever completely reciprocal? Not really, because one party always wields more power over the other. This is a human behavior dynamic that is tough to ignore, especially when we look deeper at workplace culture and team dynamics. There are [...]

TOURISM Australia has come under fire over a scene in its new television commercial, which shows a couple walking along a beach in South Australia where alcohol is banned carrying a bottle of wine.

If you have a great business, you probably have at least a few competitors. Here's how to set yourself apart.

With Microsoft's press conference behind us and Sony's just around the corner, it's worth looking at what impact Nintendo is having.

A BID by large retailers to extend trading hours is a fresh assault on the survival of the neighbourhood store, according to owners of smaller shops.

Because a little humor never hurts: 10 Monty Python quotes every business owner should know... and use!

IT OFTEN takes a calamity to make businesses stop and look at their books with analytical clarity.

AFTER holding out in the "retail wars", major Australian stores are finally committing to online shopping, spending millions to ramp up their offerings.

COMPANY websites have increased customer traffic for nearly half of small and medium businesses - but those lacking an online presence are missing out on "serious firepower", a poll has found.

THE head of department store chain Myer Holdings says the company can beat its online retail rivals by offering the best of worlds.

Lessons in leadership. Want to be a better leader? Or find management inspiration, at least? Here you'll learn from a baker's dozen of the most prevalent types.

Our second six-monthly survey reveals that much of the answer to improving organisational productivity in Australia lies in the hands of employers. Find out mor

Australia has slipped down the rankings in a global study of business competitiveness for the second year in a row.

With change happening at such a rapid pace at GAME, MCV took a look at what options were available during the administration process.

With some big guns going down the drowing-in-debt path, how can you avoid it in your business?

A workers' union says more than a hundred people in the Northern Territory could be affected by the collapse of the Hastie Group.

JOBSEEKERS will undergo character checks and could be refused employment if they were bullies at school.

SHE has lolly pink hair, multiple piercings and a sleeve of tattoos, but that's exactly what makes her so appealing to her coffee customers.

Change is inevitable, writes Dr Dennis Price. But should it mean death?

Despite warnings of subdued confidence, consumers are purchasing digital devices from local retail outlets as technology products continue to decline in price.

With JB HiFi and EB Games importing copies of games, the debate about its effect on the local industry is increasingly important.

Not every offer of employment will be accepted. Here's what you can do to clinch the perfect person for the job, first time.

Retailers CAN navigate the technological icebergs that threaten their existence, writes Peter James Ryan. 

What are you meant to do if someone complains about your business on Twitter? Here's some expert advice for providing good customer service on Twitter.

VISIBLE tattoos are leaving a permanent mark in some workplaces, with employers devising policies to stop workers showing them off.

The 2012 Sage Business Index has been announced, revealing business sentiment as the economic climate continues to project uncertainty.

How you manage customer returns can make or break your retail reputation. Barry Nicolaou explains...

In this opinion piece Chris Luxford looks at the challenges facing the local workforce and how these impact how businesses access staff with the right skills.

In retail, it's not uncommon to be left with surplus stock which can strain your profit margin. Here's how to find prospective surplus stock buyers

MORE than half of all Australians feel they have been personally affected the global downturn, despite the nation's strong economy.

There's an easy way and a hard way to achieve results. Is the easy way always the best course, asks Dr Dennis Price...

Young retail workers can again be rostered on after school following the final court dismissal of a long-running appeal to overturn the provision.

This amazingly simple formula drives virtually every successful business. Unfortunately, many entrepreneurs and investors lose sight of these basic principles.

Central Australian tourism operators and representatives of travel industry organisations have called a series of crisis meetings.

Unconscionable conduct charge after 90 year old pressured to ay $2280 for a new cleaner.

Nine steps to increase the productivity of your retail store...

Fair Work Ombudsman seeks to wind up employer who underpaid staff.

Phone franchisee fined almost $6000 for discrimination against new mum.

Fit retailers don’t find store staff - they find you, writes Brian Walker.

'Uneven playing field' stunting Australian convenience store sector growth.

Author: Rod Broadhurst, ANU Across the Asian region, crime follows opportunity and is fostered by globalisation, economic growth, conflict and social

Wayne Swan has put key business reforms on the backburner, abandoning the Government's planned company tax cut to fund measures to support families and small business.

Efficient and strategic management of documents is critical to all business operations & SMBs need to streamline processes and functions to remain competitive.

Dr Dennis Price breaks down the retail sale process - and in doing so explains how to ACE it... 

“Retail is dead,” writes columnist Stuart Bennie. “Long live retail”.

Want to start a business, but not sure what to pursue? Here's how to discover what you love.

These simple strategies for tapping the creative process can help keep you on track toward breakthrough success.

Game retailers have spent recent years on shaky ground. With the rise of digital distribution and publishers undercutting the used game market, is that ground about to crumble?

In today's competitive business world, selling involves much more than a price war. Technology could give your business the edge over competitors

If you really want to be a good student of the Buddha and you're willing to take on a difficult learning assignment, here's a radical suggestion: love your problem people. They can teach you lessons that wonderful people never can.

Over half of all SMBs have expressed dissatisfaction with the Federal Government, as many report feeling disrespected and unsupported by the Labor party.

A RETAILER lobby group is pleading with the Reserve Bank of Australia (RBA) for a double rate cut tomorrow to help revive the industry.

In this episode of the Consumer Quarter we look at mobile targets - internet retailers have those that shop on mobile phones and portable computers in their sights.

Commercial email drove $63.1 billion in sales in 2011, so if you're looking to acquire customers, promote your business & sell more products – email is for you.

Is sub-standard customer service the norm in Australia? Alycia Edgar says yes & that it's only a matter of time until the businesses who lack in this area, fail

A large part of business efficiency is ensuring that any expense incurred is spent in the best way possible to progress the business.

Implementing some basic systems will allow you to run your business more effectively, and help you stay on top of the game.

IF BUILDING a strong business was a simple, step-by-step process, everybody would be doing it.

SPENDING years at university on quasi-vocational degrees is a waste of time for Gen Y workers tipped to have many separate jobs over their careers, experts have warned.

Some question if retailers get the benefits they hope from loyalty programs, but those benefits may be long term.

Why did small businesses go bankrupt in this downturn? They didn't plan for catastrophe. Here's a guide to the risks your business should consider...

Why do SMBs go bankrupt in a downturn? They didn't plan for catastrophe. Here's a guide to the risks you should consider and plan for to thrive no matter what.

Having good relationships with your clients is critical to overall business success. Despite this, being too nice can lead to low productivity & smaller profits

life lessons in business

Warranties are expected on new goods (and even some second-hand and refurbished gear), so being told that such standard protection will cost you extra...

Suppliers who neglect to review the spelling, grammar and appropriateness of their communications risk hurting their relationships with small business customers

Stuart Bennie takes a look at margins and asks where it can end.

A nation-wide survey has found one third of SME owners are sacrificing holiday time with family and friends, in order to keep their businesses up and running.

With so many ways you can incorporate events into your PR and marketing strategy, it's a good idea to get a little creative in the way you approach them.

DESPERATE retailers are resorting to Boxing Day-style tactics - offering huge short-term discounts - to lure shoppers over Easter.

Australia needs visionary leaders to champion investment in urgently need major rail and road projects, says the head of one of the nation's key business groups.

DICK Smith's $7 million games sale has been labelled a PR disaster after shoppers left confused and empty handed.

There's an air of growing panic among Australia's business people. Meanwhile the RBA and Treasury are insouciant.

Retailer Dick Smith Electronics had a rough end to last week, when rumours slipped out that it was having a massive sale soon.

Wages growth is a big worry for retailers, according to a new survey. And online competition, too.

Grocery giants pushing brands off shelves, says Choice.

Company culture is the key to creating and maintaining an engaged and productive workforce, a study has shown.

Choosing initial markets is the most significant export decisions you'll make, with dire consequences if you get it wrong, Yes To founder Lance Kalish says.

The Bakers Delight franchise is thriving when many businesses are struggling, and the boss of this successful organisation is sharing its secrets to success.

It may not seem obvious, but our universities are more like the printed Encyclopaedia Britannica than they are like Wikipedia.

Apple is prepared to offer a refund to customers who believe they were misled by claims its latest iPad is capable of connecting to the next generation 4G network, a court has heard.

Apple tells court it will refund iPad 4G customers who consider they were misled.

FOR one 83-year-old grandmother, the most confusing part of an Apple Store wasn't an iPad or iPhone - it was the front door.

life lessons in business

Over half of the country’s small businesses are now online, according to a new Google survey, up from last year’s result of just 35 percent.

Former World Bank president James Wolfensohn believes that developed economies are not ready for the consequences of a shift in global economic power.

Religion News Service (RNS), a non-profit wire service delivering current, unbiased coverage of religion, ethics and spirituality from around the globe.

Shoppers still question house brand quality, study finds.

Meet Pascale Helyar-Moray, the founder of the revolutionary website StyleRocks, which allows jewellery lovers to create customised pieces to match their tastes.

Doing that little bit extra for a customer won't just mean you'll get the sale, you could also end up with a customer for life.

The grey import market in Australia has seen significant proliferation in the last two years with the rise of the Aussie dollar.

A common-sense approach to building a company culture of engagement.

Consumer Affairs Victoria has launched it's 'Stevie's Scam School' program, to educate SMBs about the most common scams they should remain vigilant against.

What turns you off during a job interview? According to new research, 79 per cent of job hunters reckon they would turn down a job offer due to a bad...

WHEN Justin Bassett interviewed for a new job, he expected the usual questions about experience and references. So he was astonished when the interviewer asked for something else: his Facebook username and password.

Online rumours got your brand down? Get ready to fight back.

A central Australian politician says the closure of the Alice Springs Memorial Club is partly because of crime and anti-social behaviour in the town.

Results matter in a small business and the way to achieve good results is to take some time to think creatively about your marketing strategies.

TROUBLED retailer David Jones plans to create up to 300 new jobs to improve customer service and to open more stores as it battles to restore its fortunes.

NEW research has found that imposing a ban on staff from checking their BlackBerrys, iPhones or any device just one evening a week can lead to improvements in happiness and performance at work.

FOUR out of five pubs and hotels cut staff working hours after Fair Work Australia's last wage rise and the industry says it will happen again.

* Latest in series of image problems for Vatican bank

Stores shuttered as losses mount; online competition blamed.

In a four-part article series, we'll look at the role data plays in improving your understanding of your business, customers, marketing and interaction strategy

A new breed of entrepreneur that makes a living playing video games and investing in the virtual economy is emerging.

THE number of scams reported to Australia's consumer watchdog almost doubled last year, with financial losses from the rorts totalling more than $85 million.

FLEXIBLE work practices should be available to everyone, not just women re-entering the workforce after a baby, a key advisory group says.

So you're launching a business on a shoestring. Here are a few money-savers that you may have overlooked.

How are you supposed to know whether your business should adopt every social network that pops up? Follow these five golden rules...

NB: THIS RESOURCE CANNOT BE ACCESSED FROM SCHOOL.

Three in five local consumers will ‘Like’ a business’ Facebook page if they’re offering discounted products or freebies, a new report has found.

Pet stores are retail’s recession buster. Here’s why...

Running a business can be all-consuming & exhausting, which makes it vital for SMB owners to take time out and keep the passion they feel toward business alive

IN A world increasingly turning away from fossil fuels, Australia is now less prepared to prosper than it was 25 years ago, a new report says.

When setting up a new business, there are a number of things you need to get right the first time around.

News from Darwin, Northern Territory, Australia and the world, featuring the latest local, national, world, business, sport, entertainment and travel news. Drawing on News Limited's worldwide resources and newspapers.

life lessons in business

The average Starbucks customer is said to be worth $14,000. Dennis Price asks what your customer is worth...

Author: He Fan, CASS A newly released report by the World Bank and the Development Research Center (DRC), a prominent think tank in China, warned that by

By Emmanuel Guimard

FoodWorks' move to axe company-owned stores drives solid profit.

Aussie small businesses could do worse than going into Hong Kong. Here's a special report about the opportunities available for SMEs in this business centre.

In this edition of The Consumer Quarter we compare internet giants Google and Facebook, and discover that the threat of online shopping to the retail sector isn't as big as first thought.

Having one of those days where you really can't remember why you started a business? These are the days you need this checklist pinned up in your office.

The latest research into the retail sector reveals that 118,000 jobs will be lost across the sector in the next three years.

The Roma Chamber of Commerce says it has developed a booklet to encourage more people to shop local.

Smokers are costing employers huge amounts every year, with research estimating that for each smoker employed an SMB could be looking at costs of up to $5000

News from Darwin, Northern Territory, Australia and the world, featuring the latest local, national, world, business, sport, entertainment and travel news. Drawing on News Limited's worldwide resources and newspapers.

A SENIOR executive at Goldman Sachs executive has exposed the bank's "toxic" greed and "immoral" culture in a scathing resignation letter.

Myer tipped to announce double digit profit plunge - but unveil online vision.

After 244 years, Encyclopaedia Britannica has called time on its iconic 32-volume book sets, shifting its focus to digital content.

In the race to embrace multichannel retailing, never lose sight of the retail basics, writes Brian Walker.

Game "on the brink" as Australian arm fails to sell.

CUSTOMERS returning faulty products are often told they cannot receive a refund but can obtain a credit note.

Byron Bay might be most famous for its laidback inhabitants and pristine beaches, but the coastal city also has an eye for business.

The world is flat and don't retailers know it, writes Jon Bird.

Retailers are in for a "white knuckle ride" in 2012 according to Inside Retail's Australian Retail Outlook 2012 published today.

Being present and focused takes willpower, but achieve it and you'll be amazed at all the tasks you'll be able to tick off your business to-do list.

Times reports High Street chain needs to raise cash to pay rent

Do you think like an entrepreneur? Test yourself against these four simple points.

SOCIAL media can be a hard marker.

Iconic Australian homecare provider DIAL-AN-ANGEL is celebrating its 45th anniversary this year. CEO Danielle Robertson shares the secrets to business longevity

The latest Sensis Business Index report says the Northern Territory Government is losing the support of small business.

Dreaming about leaving your day job? See if you fit the profile of a successful entrepreneur.

Men are from Mars and women are in your competitor's store, and that's where they'll remain if you don't get your marketing and PR suited to a female audience.

A RETAILER who deliberately underpaid a worker claiming "he had the mental capacity of a 13-year-old and wasn't worth more" has been fined $11,500.

Lawyers for a $200 million-plus class action against the Centro group say it is unrealistic for the restructured company to say it is not liable for losses of the old entity.

Only luck or skill breed success, explains Dr Dennis Price. But only one of those we control...

If your long-term customers are leaving--and not coming back--you're probably making one of these mistakes.

A strategically considered, well targeted approach can deliver a range of benefits to businesses

Another famous Australian business brand is suffering and again jobs are on the line.

Supermarket chain Woolworths has announced a 17 per cent slide in half-year profit despite solid growth in its food, liquor and petrol businesses.

Retail sales may have been up in January, but "weakness remains", say economists.

Share price slips as sales figures disappoint.

#business #airlines

Online retail sales grew 29 percent in 2011, far surpassing growth in traditional bricks and mortar sales for the year.

Gerry Harvey warns that more retailers will go out of business amid intense competition in the retail sector as his Harvey Norman electronics chain posts a drop in half-year profits.

life lessons in business

You're a start-up and you haven't done anything yet, so why should anyone believe in you? Classic research suggests how to convince them.

Experts are warning #SME s that a balanced approach to scaling back jobs is better for business in the long-term. Here’s what you need to know.

A new survey shows the Northern Territory is the most attractive region in Australia for mining investment, based on government policies.

From Inside Retailing Australia.