Hi-Tech ITO - Microsoft Dynamic CRM, NAV & AX

These days, manufacturers are increasingly adopting and unlocking the potential of advanced tools like Microsoft Dynamics NAV that offer innovative solutions for improved supply chain management (SCM), augmented manufacturing capabilities and enhanced productivity.

Customer relationship management or CRM plays an active role in bridging two key areas; sales and marketing, enabling uninterrupted communication for a close collaboration. Needless to say, this makes CRM a widely-popular and used software solution within a business setting.

Businesses, worldwide are increasingly becoming mobile! Innovative enterprise mobility solutions have become an integral part of almost every business domain. Development and deployment of mobility solutions within an enterprise is a lengthy and cumbersome process. Therefore, it is critical that before you begin the process, you should consider various factors to ensure your organization is ready for a successful mobile solution.

ERP – Enterprise resource planning software is now a mandate for company’s growth. One of the reasons being so is that small and midsized businesses, alike, are looking out for ways to improvise the integration of data across various business processes. Several Magento customers use one or the other form of ERP solution to empower their business.

In last few years, we spent most of our time working in the world of ERP, apart from other major assignments as well. These three letters “ERP” are the ones that bring jitters to several business leaders. They are right at their place as ERP projects are extremely high risk and have a massive failure rate, but they necessarily don’t have to.

CRM — Customer relationship management solutions may prove to be completely disastrous if they are not associated with your ROI — Return on Investments. Does that ring a bell in your mind about what I want to convey? A lot of research went in, to conclude that most of the times the selection of the software is not the problem, however; the pain is “how does it get implemented”.

Recently I was reading an article about how designing for enterprises is different from consumer customers and is more challenging. However, being part of a leading software company who has successfully designed applications for enterprise companies as well as small business and consumer products for more than a decade now, I would want to differ. The difference between designing for consumer and enterprise applications has narrowed down drastically in the past few years. It would not be an over statement that the difference - barely exists at all.

Set up enterprise level software - Microsoft Dynamics CRM 2013, to streamline entire sales process, Sales Organization/hierarchy, internal/external stake holders during the sales, and integration requirements with various other applications.

In this article we will see the changes in Mobile App for Dynamics CRM 2015 Update 1, which offers you, enhanced flexibility.

The entire concept where you being a business owner, are either planning to move on to a business management system or are about to adapt to a new one, seems very crushing. However; Microsoft Dynamics NAV articulated this situation well and developed a simplified process with easy deployment options – that certainly helps you to keep pace with change. This positively means your business does need Microsoft Dynamics NAV. Let’s see why your business needs it.

In this article we will witness the changes in Theming for Dynamics CRM 2015 Update 1, offering you enhanced flexibility. Few of the first comments that we as a leading Microsoft Dynamics Partner Service provider received from our initial CRM 2013 customers was,” it is very simple, there are no colors”. Then came in the move from CRM 2011 to CRM 2013, which was purely to provide a more minimalistic and efficient user interface, and the drawback here was that the screen was obviously very plain. Updates that followed had more color and cosmetics changes.

Integrate your BPM and CRM; the idea or concept might sound a bit abrupt – but believe me it has, and will always work to your advantage. It not only helps you to enhance the effectiveness and efficiencies of your customer facing processes, but also helps you gain that additional insight about your customers.

ERP and CRM, both increases your profitability, but through different approaches. ERP is built to reduce overheads and focuses more on cost cutting. By increasing operational and business efficiencies, ERP reduces the amount of capital spent on these processes. CRM is one sure shot way of producing greater sales volume and hence increases the profitability.

Managing several major projects successfully simultaneously with just a few workers and minimal resources, is the height of optimism. However; assistance in form of a Microsoft Dynamics solution, can help you grow to that point if you have identified your business requirements appropriately before choosing the correct solution for your business.

You are supposed to evaluate an ERP system for possible acquisition, believe me it can come to you and your selection committee/stakeholders – as a nightmare. Have you ever thought about the amount of research material and operational data you will need to take into consideration an ERP module that suits all your business needs?

In this article we will take a look at Office 365’s key integration features with Dynamics CRM 2015 Update 1, as to how Microsoft Dynamics CRM Online 2015 Benchmarks Customer Relationship.

Microsoft furthered their Dynamics CRM services. They reached an agreement to acquire field services solutions provider FieldOne Systems LLC, the cloud based field service management solutions, that are designed for enterprise and midmarket segments.

Microsoft CRM is getting bigger, adding features, opportunities and possibilities all the time, for you and your businesses. Microsoft aims to have 2 updates every year for CRM Online and 1 every year for CRM on Premise. New features are likely to benefit CRM Online first as that empowers Microsoft to control and manage these new features in their infrastructure environment, well in advance before they roll it out for On Premise.

Increased Mobile Functionalities are often on priority for businesses using several enterprise resource planning and customer relationship management software platforms.

Have you ever imagined; who in your organization are the first to understand the value derived by having a cohesive customer view? They are the c-levels or the managers, who have been managing your business – your customer services, though with the help of rolodexes or pen and paper in the old days. The scenario remains same as the people who manage your customer service are the same; however the technology has changed from rolodexes to – MS Dynamics CRM – Customer Relationship Management solutions.

The entire concept where you being a business owner, are either planning to move on to a business management system or are about to adapt to a new one, seems very crushing. However; Microsoft Dynamics NAV articulated this situation well and developed a simplified process with easy deployment options – that certainly helps you to keep pace with change. This positively means your business does need Microsoft Dynamics NAV. Let’s see why your business needs it.

Walking with your consumers will create a far more brand loyalty for you as against the primitive method of imposing your messages on them. Try and conceptualize your audience, the ones who are silent admirers, and also the ones who are dynamic and cheering, waving at your services and products. Also do not forget to consider those who had some of those ill moments due to your services or products. You should build Fans and not audiences.

We live in a society, amongst communities who forget a lot. Customer Relationship Management solution (CRM) – a term that now a days, even a lay man would be aware about – but we have forgotten the benefits, pros and cons and mainly the business segment that should be utilizing it for enhanced ROI and operational efficiencies. Increasing number of businesses yield benefits of this technology; may it be small, medium or multilevel – multidisciplinary.

Startups or small businesses – are not well equipped with the same kind of resources and tools, technologies and way ahead alike their counterparts, or established businesses. The infographic here is an effort to convey the benefits of an appropriate Customer Relationship Solution, and the empowerment like big businesses, it provides to small businesses.

Both Microsoft Dynamics AX and Microsoft Dynamics NAV are designed to specifically to provide you with full functionalities and integrated ERP systems. Equipped to perform in a single plant or across various functions – they also support multiple languages and multiple currencies for operations across geographies.

CRM – an approach that compliments your sales and marketing activities and, delivering value to your business. If CRMs were not that very effective why increasing number of businesses, keep changing their CRMs so very often or upgrade it to the next level – regularly.

This is for all those programmers, developers and users – if in case you have been wise enough, read by oversight" to turn on the xact abort connection setting option for your Microsoft Dyamics NAV SQL server instance – please immediately look out for Zombies.

Microsoft Convergence 2015, one of the most important events last month in 2015, where Microsoft Dynamics representatives pushed across the envelope with some of the upcoming features for the next Dynamics NAV release, code named ‘Corfu’, by this autumn.

It was a bright Monday morning and I was sipping on my tea at the desk trying - preparing a “to do list” for the week that started. A developer from the team working on modifying Enterprise Portal Web Controls in AX 2012 R3 CU8 for one of our customers in Netherlands; approached me. He wanted to share some vital information to me, so that I can in turn write and publish the same for the benefit of everyone.

In the previous posts we checked out on how one should Opt for better - not bigger dashboards for conveniently allowing your employees to access information based on their roles and responsibilities and how Self-sufficient BI reporting without relying on IT brings in that cost saving on your IT resources while they concentrate on their core competencies of showing you the bigger technology picture of your business.

Microsoft Dynamics is known for giving its customers a variety reasons to be happy. This time, Dynamics NAV 2015 offers some important new document reporting and cash management features that customers should be particularly excited about.

CRM integration has a multitude of benefits which not only streamlines the sales, but also makes links other department like marketing, IT, product development, training, administrative creating a more coordinated environment.

Companies need to understand & follow the thumb rule to customer relationship management. Do not think of CRM as a mere technology, think of it as a strategy that will help you take your business to the destination your have always wanted to reach.

With an abundance of mobile phones, tablets, and other personal devices; delivering Enterprise Mobility Solutions has become much more easier as compared to early years, however; the new avenues that have opened up for Enterprise Mobility Consulting in India brings in new, interesting and unforeseen challenges as well.

Work-while-you-are-on-a-go! – This has become the primary motto of today’s fast-moving world. And now, with the competition getting tougher and pressure to excel mounting inadvertently has resulted in the rise of Enterprise Mobility Management!

Enterprise Resource Planning helps build a strong foundation for your business. ERP business solution helps integrate technology with all the business processes and functions being performed with single software.

How Mobility can transform the way your business operates, and also why it is important for business to go mobile and stay connected with their customers, and employees even on the go.

Each and every implementation is distinct, each of them have its own complexities and challenges, looking out for smooth and successful Enterprise Solutions Implementation strategy – walk these six steps towards success.

In order to grow and rise above competition, enterprises are challenged by the need to integrate, automate and stay connected. Nowadays, going digital is a new age essential enterprise solution. Digital enterprise solution has enabled organizations to stand at the threshold of becoming a digital enterprise.