Social CRM

Watch and discuss top Social CRM topics with leading analysts, practitioners and learn about trends, tools, vendors - constantly updated!

FaceToFace Social CRM Executives Meetup

Join top Social CRM executives on Facebook!

Top Social CRM professionals from all over the world in one group!

Social CRM and Enterprise 2.0 presentations on Slideshare

Social CRM and Enterprise 2.0 videos.

The buzz and hype surrounding Social CRM is deafening. Most every vendor today claims to have a solution for SCRM and consultants and integrators ...

Complete Directory of Social CRM and Enterprise 2.0 vendors.

Complete reference: Top Social CRM and Enterprise 2.0 blogs.

An interview with Paul Greenberg, Author of CRM at the Speed of Light, 4th Edition, talks to Dr. Natalie about Social CRM and his views on the advances he envisions ...

6 simple steps to start rolling out Enterprise 2.0project...

Katie describes in details features of a newly released SAS Social Media Analytics tool.

10 principles to follow! Are you planning an online community? 10 ... them to build successful online and face-to-face communities. Tatyana runs strategic ...

Definitions: Social Business, Social CRM, CRMby Esteban Kolksy

Research Report: The 18 Use Cases of Social CRM – The New Rules of Relationship Management

We are using Google Wave embedded into this blog to discuss one of the 2010 Social CRM predictions done by Paul Greenberg.

Traditional CRM v. Social CRM: Is There a Difference? Social CRM is one of the most discussed and debated strategies in the annals of 21st century business

The debate and discussion about what defines Social CRM a.k.a. CRM 2.0 vs. its traditional parent has been going on for about 2 years pretty regularly

Paul Greenberg focuses on not only what CRM is but where its going in this blog on CRM strategy, technology, stories, companies and personalities.

Paul Greenberg reminded everyone that is does not have to be complicated. ... Social CRM training event that was headed up by Paul Greenberg (aka The Frientor of CRM) ...

Sugarcon Day 2, Re-cap of Paul Greenberg's Keynote on Social CRM ... One of the biggest problems in the social CRM space is the definition. It's time to move beyond that and ...

Social CRM (SCRM) for businesses. Use of social media, social networking channels, like Twitter, Facebook, LinkedIn for B2B and B2C companies.

Posted in April 15, 2010 ¬ 08:46h.Esteban KolskyNo Comments " ... Posted in April 13, 2010 ¬ 21:50h.Esteban KolskyNo Comments " I gave a chat today at SugarCon to talk about ...